Overview

A Drip Subscription allows content to be released gradually over time, rather than giving subscribers immediate access to all files. This is ideal for course content, exclusive membership content, or scheduled content releases.

Step 1: Create a New Drip Subscription & Link to a Product

1. Navigate to the Subscriptions page in the Content Vault dashboard.
2. Click Create New Subscription.
3. Select Drip Subscription.
4. Enter a Subscription Name and description to explain what subscribers will receive.
5. Set the billing frequency (e.g., daily, weekly, monthly).
6. Configure Additional Settings:
   • Sell only as a subscription – Prevents purchasing the product as a one-time item.
   • Allow customers to retain access – Determines whether subscribers keep access to content after canceling or pausing their subscription.
7. Scroll down to the Connected Product(s) section and click Choose Products.
8. Select the Shopify product(s) that will be linked to this subscription.
9. Adjust File Settings:
   • Set IP Address Limits – Restrict the number of unique IPs that can download files to prevent link sharing.
   • Limit Downloads per File – Set how many times an individual file can be downloaded (leave blank for unlimited).
   • Enable Download Links on Thank You Page – Allows download links to appear on the order confirmation page.
   • Send Download Email – Automatically sends an email with download links upon purchase.
   • Show Download Links in Customer Account – Allows customers to access files from their order history.
10. Click Save Subscription to proceed.

Step 2: Configure Drip Content Schedule

1. After saving the subscription, click Drip Configuration in the sidebar.
2. Click Add Drip to create a new content release block.
3. Assign a drip schedule that determines when subscribers unlock each set of files (e.g., Day 1, Week 2, Month 3).
4. Click Save to confirm the schedule.

Step 3: Upload & Assign Files to Drip Schedule

1. In the Drip Configuration screen, locate the created drip blocks (Drip Day 1, Drip Day 2, etc.).
2. Click Upload Files and select the digital products to include in each block.
3. Ensure each file is assigned to the correct drip release schedule.
4. Click Save to finalize your uploads.

Step 4: Configure Subscription & Billing Settings

1. Navigate to the Settings page.
2. Set up renewal options based on your billing frequency.
3. Configure access rules to determine if customers lose access after canceling or pausing.
4. Configure auto-rebilling if applicable to handle failed payments automatically.
5. Click Save Settings.

Step 5: Configure Automated Emails

1. Navigate to the Settings page in Content Vault.
2. Locate the Email Templates section.
3. Customize the automated emails for:
   • New Subscription Drip – Sent when a customer subscribes.
   • Subscription Canceled – Sent when a subscription is canceled.
   • Payment Failed Notification – Sent when a payment attempt fails.
   • Renewal Reminder – Sent before a subscription renews (if applicable).
4. Click Save Settings to apply changes.

Next Steps

Your Drip Subscription is now live! Customers will receive content based on the configured drip schedule. You can continue adding new content, adjusting pricing, and monitoring subscribers through the Content Vault dashboard.

Need help? Check out our Troubleshooting Guide or Contact Support.