What's new.

Subscription editing, billing price changes, and customer export

Big release focused on subscription management

• ↻ Updated the subscription edit page layout to make it easier to use and understand (more improvements coming to this soon!)
• ↻ Unlocked a bunch of settings that were previously locked when the subscription was active, you are now free to change them
• ↻ Added a new option for drips to be sent at the same time the customer is billed, this means if your drip is set to go on the 5th the customer will be billed first then the drip sent.
• ↻ Added a CSV exporter to the customers page
• ↻ Updated the product page to show remaining downloads left for content pass subscriptions (toggleable in the theme editor)
• ↻ Fixed an issue where some discounts on customer subscriptions were still being applied after they should have stopped

Customer subscription billing attempt retry fix

Fixed an issue where the billing retry would not respect the delay between attempts after the 2 second attempt. This now respects the delay (e.g. 1 day before tried to bill the customer again).

New helpful features for managing subscriptions

Updates

• + Upgraded Shopify extensions to the latest version
• + Added the ability to duplicate a tier in a subscription, this will clone all connect files / drips
• + Added the ability to increate the download limit for a content pass subscription for the current billing cycle from the customer page.

Subscription Improvements

Updates

• ↻ Updated Content Pass subscriptions to have the option to for customer to be able to retain access to files they have previously downloaded via the customer accounts page.
• ↻ Updated how the 'send latest drip' works for calendar month subscriptions, this will now always send the latest drip even if it was for the previous month.

Analytics 2.0 + product connections

A comprehensive rebuild of the analytics suite plus several quality-of-life improvements.

• ↻ MRR, LTV, ARPU, and churn metrics in a single dashboard
• ↻ Streamlined product-to-subscription linking with enhanced search filters
• ↻ Drip setup notifications
• ↻ Custom subscriber tags
• ↻ Currency handling now respects store currency
• ↻ Customer subscription page now surfaces discount visibility

Storefront display + PDF stamper

Two precision fixes that had been affecting edge-case merchants at higher volume.

• ✓ Resolved duplicate file display on storefronts for Content Pass subscriptions
• ✓ Resolved PDF stamper issues with large files

Subscription pause behavior

Pausing a subscription now retains the subscriber's access through the end of the billing period they have already paid for. A message has been added to the customer page to make this clear.

Minor bug fixes

A round of small fixes across the dashboard.

Paid subscription model introduction

For the past year the app has been completely free — thank you to everyone who used and supported it. To sustain the business, continue improving the app, and grow without losing money, we are now introducing paid subscription tiers.

Admin widget, API update & subscription management

A pack of admin and customer-facing improvements landing alongside a Shopify API bump.

• ↻ Improved product page admin widget
• ↻ Updated to Shopify API 2026-01
• ↻ Tier reordering plus subscription skip / pause toggles
• ↻ Enhanced customer account page with subscription tagging
• ↻ Expanded documentation

PDF stamping & media streaming

Three high-impact features land in one release.

• + PDF stamping with customer-unique watermarks
• + Video and audio streaming directly in your store
• + Send updated files to customers who previously downloaded them
• + Updated documentation and guides

Subscription tiers & pricing

Our biggest update yet: subscription tiers. Multiple pricing options, discounts, and plan types per subscription, plus richer product page widget customization.

Cancellation feedback & drip timing

Two upgrades focused on reducing churn and giving you sharper drip control.

• + Added cancellation reason collection
• + Drip scheduling with timezone support
• + Various usability improvements

Custom theme editor styles

Added the ability to add custom styles in the theme editor for the product page widget. Default styles also no longer conflict with your store's existing styling.

Bulk customer cancellation

Added the ability to cancel all customers on a given subscription. Note: the subscription must be set to inactive first.

Drip deletion issue

Fixed an issue with deleting drips.

Built for Shopify certified

Achieved Built for Shopify status — a quality recognition from Shopify for apps that meet their highest standards.

Mobile customer page enhancements

Minor improvements to viewing the customer page on mobile.

Dashboard statistics & mobile improvements

Added a new dashboard with subscriber, download, and email-sent stats. Multiple mobile experience improvements.

• + Dashboard tracking subscribers, downloads, and emails sent
• + Enhanced mobile app experience

Duplicate-file download allowance

Subscribers on a Content Pass subscription can now re-download the same file without it counting toward their monthly download limit.

Billing cycles & email management

Added billing cycle visibility on customer pages, with sharper drip and vault update emails.

• ↻ Added billing cycle visibility on customer pages
• ↻ Drip / vault update emails now show only new links
• ↻ Minor bug fixes across the admin

Built for Shopify alignment

Aligned the product page widget with Shopify standards plus a round of minor bug fixes and requirement adjustments.

Mobile responsiveness

Updated the files, subscriptions, and customer pages to feel better on mobile.

Calendar month display & settings layout

Calendar-based drip subscriptions now display month information on customer accounts. Settings page save bar moved to the top.

Subscription constraints & billing dates

More control over subscription scheduling and commitment.

• + Added minimum subscription duration setting
• + Introduced ability to set specific monthly billing dates

Automatic order fulfillment

Added the ability to automatically fulfill all subscription orders. Configurable per subscription.

Drip download link generation

Fixed an issue with drips not generating the correct download links.

Product page widget upgrade

Upgraded the product page widget. You now have more control over the styling, so you can match it to your store's theme easily.

Extension checking & product settings

Two reliability fixes that had been blocking specific configurations.

• ✓ Updated subscription and Thank You page extension verification
• ✓ Fixed bug preventing product-only-via-subscription sales

Content Drip subscription intervals

Big upgrade to the Content Drip subscription type. You can now set the drip interval freely — every 5 days, every 20 days, on the 4th of every month, or anchor to calendar months.

Custom domain email & webhook improvements

Send branded email from your own domain, plus a major reliability upgrade to webhook handling.

• + Send emails from custom domains (DKIM-aligned)
• + Overhauled webhook handling for better scalability

Content Pass download button display

Fixed an issue where the download button was not showing on the product page for Content Pass subscriptions when linking all products.

Download limit reset period

Updated the Content Pass subscription so you can change the reset period for download limits.

Onboarding & home page revamp

Revamped the app onboarding and home page. Updated the subscription page for simpler setup and management.

Content Pass file connection

Updated the Content Pass feature, making it easier to connect files to products.

File management improvements

Two file-handling fixes that had been causing edge-case issues for active subscriptions.

• ✓ Fixed file extension loss during renaming
• ✓ Improved subscription deletion and archival processes

Content Pass product connection options

Added new options to the Content Pass subscription type — connect all products at once or manually select individual ones.

Page widget customization

Added the ability to set the title and subtitle on the Thank You page and Order Status page widgets.

Widget setup & email organization

Streamlined product page widget configuration and reorganized email templates in settings for better discoverability.

User experience polish

Made things easier to find and use across the merchant admin.

Minor bug fixes

A round of small fixes across the dashboard and storefront widgets.

Theme extension rebuild

Rebuilt the theme extension to be more flexible, faster, and easier to use.

Content Pass subscription type

Added a new subscription type — Content Pass — for fixed-window access libraries.

Error tracking enhancements

Updated React error tracking to make it easier to track down bugs.

Download limits

Added the ability to restrict downloads per billing cycle.

• + Per-billing-cycle download caps (monthly / weekly)
• + Enhanced file upload widget with proper scrollbar handling

Official App Store launch

Content Vault is live on the Shopify App Store.

App Store approval & beta testing

App approved for the Shopify App Store. Initial beta testing has begun.

App Store submission

Submitted Content Vault to the Shopify App Store for review.

Business launch

Content Vault business was created.